Application
This unit describes the skills and knowledge required to provide high-level assurance, that websites can be effectively and efficiently provisioned and deployed live, in a systematic manner.
It applies to individuals employed as web designers and web developers who are involved in testing the effectiveness of websites.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare the test | 1.1 Establish and document, the testing framework and schedule 1.2 Determine the processes and functions to be tested, and assign the quantitative and qualitative performance benchmarks to each process and function 1.3 Benchmark and document the page templates, style guides and expected traffic loads 1.4 Determine and document the test methodology 1.5 Assemble and brief, the testing panel on the conduct of the test 1.6 Develop user and installation manuals, according to the target audience’s understanding and needs |
2. Test individual pages | 2.1 Test the pages, against style guides and templates 2.2 Test the pages, for consistency in structure and content 2.3 Apply the automatic testing software 2.4 Document page gross statistics of confirmed results of tests |
3. Test page relationships against the business requirements | 3.1 Test the installation, and the examples listed in instruction manual 3.2 Test page navigability using a variety of browsers 3.3 Test the ease of use and functionality against the requirements 3.4 Test software interface points, against the business and technical requirements 3.5 Test site security and privacy against the business requirements 3.6 Test the response time against the business requirements 3.7 Conduct load simulation testing, using single and multiple independent browsers, or automated load testing tools |
4. Apply and document further tests | 4.1 Test the website's ability to handle concurrent access 4.2 Test conformance to the applicable privacy, accessibility, and acceptable usage policy standards 4.3 Apply the automatic testing software 4.4 Collect, collate and document the results from the sample user, and data from the automated test |
5. Evaluate the test results | 5.1 Consolidate and compare the results to the benchmarks 5.2 Identify results that fail to meet the benchmarks, and conduct a site remedial iteration 5.3 Record and document the test results as the site performance baseline, against which further development or updating can be measured 5.4 Provide evaluation feedback to the appropriate person 5.5 Ensure that the appropriate person signs off on the site, prior to the ‘go live’ date |
Evidence of Performance
Evidence of the ability to:
prepare an operational acceptance test that measures the independent and integrated structural content, and the technical components, of the site
apply automatic testing software and collect, collate and document the results or tests
evaluate and provide feedback on the test results.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline the client business domain
describe the structure, function and business organisation of the client, including the business-process design
identify the organisational policies and procedures that cover routine work processes, and the use of:
web optimising tools
web monitoring tools
web testing procedures
describe technical performance measurement
explain website accessibility and equity principles
outline website structures, design and testing methodologies, and standards
describe common website security issues and the methods employed to mitigate risk
list and describe, common testing software and the metrics used
identify and describe, the application of common website testing software.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace.
special purpose tools, equipment and materials including:
web servers
the e-business website
the site server
relevant industry software packages, including site server software and analysis software
the organisational requirements documentation, customer relationship model, website manuals and instructions.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1-1.4, 2.1-2.3, 3.1-3.7, 4.1, 4.2, 5.1, 5.2 | Examines, constructs, organises and validates relationships, between both discrete and interrelated data and information |
Writing | 1.6, 2.4, 4.4, 5.1-5.5 | Produces a concise formal document that conveys technical information and procedures, utilising the appropriate format, technical language, correct spelling and grammar Uses specific software and technical language to create, format, review, save and access documents |
Oral Communication | 1.5, 5.4, 5.5 | Conveys information by participating in verbal exchanges including listening, questioning and discussing, data and information with a group of people in order to elicit an understanding of, and obtain a consistency of approach to, work requirements Uses clear and detailed verbal language in order to convey explicit information, and to elicit approval for proposed solutions and activities |
Numeracy | 1.2, 2.4, 5.1, 5.3 | Determines analyses and presents, numerical and statistical, data to inform the decisions and actions to be taken to achieve pre-determined outcomes |
Navigate the world of work | 3.4, 3.5, 3.6, 4.2, | Ensures compliance of the product against business requirements and against the protocols |
Get the work done | 1.1-1.6, 2.1-2.4, 3.1-3.7, 4.1-4.4, 5.1-5.5 | Sequences and schedules complex activities, monitors implementation, and manages relevant communication Develops options, resolves issues, designs and implements tests, to ascertain the functionality of solutions prior to full implementation Utilises a combination of lateral and analytical thinking, to design, and refine, ideas to suit needs, resources and constraints Uses a range of digitally-based technologies and the software packages and hardware required for creating, and refining, websites |
Sectors
Web